Terms & Conditions
Updated 20 March 2025
By using our services, you are signifying your agreement with the following terms and conditions, on behalf of yourself and all members of your traveling party.
Travel Advisor
Rest and Reset Travel acts as a travel agent selling various travel products and services on behalf of numerous suppliers and operators, including, but not limited to, airlines, coach, rail, cruise line operators, and hotels. Rest and Reset is responsible to make travel bookings and arrangements on your behalf between you and the travel service providers with your consent.
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Rest and Reset does not own, operate, manage, or control these independent suppliers of services and is not liable for their acts or omissions. Rest and Reset Travel is not responsible for any negligent or willful act or failure to act of any such person or entity it does not own or control.
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Deposit And Final Payment
Requests cannot be guaranteed. All bookings are subject to the terms and conditions set by travel service providers. In addition, all prices are subject to change and are based upon availability prior to the time you make full payment.
Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees.
Deposits vary depending on the service provider used to book your travel. The service provider may require further deposits. Final payment due date(s) prior to departure is dictated by the supplier.
Some airfares or services must be paid in full at the time of booking.
Cancellation
Cancellation terms will be applied based on the policy and conditions of the supplier. Please be aware that most travel bookings are non-refundable and canceled bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Only if applicable, any refunds or returned payments are usually issued using the original form of payment on the account.
All non-refundable amounts are non-transferrable, and replacements cannot be made. A name change is considered a cancellation and is subject to additional fees. ​If a traveler is removed from the tour by group leader (if applicable) for any reason, all cancellation fees will apply.
Change Fees
Once a travel booking has been confirmed and deposit(s) and/or full payment received, Rest and Reset reserves the right to charge a $75 non-refundable change fee for name or date changes made at your request for each adult travel booking changed. This Change Fee may be in addition to any change fees charged by the travel service provider(s).
Additional Fees
Additional taxes and surcharges that cannot be pre-collected may be charged locally by car rental agencies, hotels or other suppliers. Most properties and vehicle rental/leasing companies require a physical credit card at check-in.
Travel Documents
All individuals regardless of nationality must be in possession of a valid, undisputed passport and/or state issued ID for identification purposes. Please check that your documents and identification is valid for at least 6 months beyond your intended travel time. It is your responsibility to ensure that you have valid travel documentation, including but not limited to passports, visas or other government-issued IDs which meet the requirements of immigration and other government authorities at every destination. You are responsible for confirming with your nation’s Department of State or other representative government agency of the country to which you are traveling the requirements for visas and/or other requirements for admission to your destination. Any fines, penalties, payments, or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility.
Travel documents also include, without limitation, airline tickets, hotel vouchers, tour vouchers, or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions such as, but not limited to, being non-refundable, non-date-changeable, and subject to cancellation and/or amendment fees. Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identity holder. An incorrect name on a booking may result in an inability to use that booking and the booking being canceled. Any errors in names, dates, and timings may result in an inability to use that booking and the booking being canceled. Any errors in names, dates, and timings on your documentation will be your responsibility if we are not advised at the time of booking. Please reconfirm your flights at least 24 hours prior to departure.
Travel Protection
For your protection, it is strongly recommend that you purchase trip cancellation and travel accident/health insurance. Rest and Reset Travel is not an insurance company nor a certified advisor and has no responsibility for the submission, payment, or adjustment of any insurance claims. Any insurance claims that may fall under the relevant travel insurance policy must be submitted to the insurance company identified in the policy.
Health and Safety Requirements
It is your responsibility to ensure you are aware of any health requirements, health advisories, or health travel restrictions that apply to your travel destinations and to ensure that you carry all necessary vaccination documentation if necessary. Rest and Reset Travel is not responsible for providing you with this information. Travel carriers and local authorities at travel destinations may require specific testing prior to boarding and/or upon arrival at your destination, including, but not limited to, a temperature check. You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. You must comply with local government regulations. Additional costs are your responsibility. Check with the Center for Disease Control and Prevention for current information prior to and during your travel. www.cdc.gov
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Rest and Reset Travel is not liable for any financial, physical or other direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, inconvenience or irregularity of any kind which may be occasioned by reason of any act or omission beyond its control, including, without limitation any negligent or willful act, failure to act, breach of contract or violation of local law or regulation of any third party such as a cruise line, airline, train, hotel, bus, taxi, van, restaurant, attraction, local ground handler or guide.
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Similarly, Rest and Reset Travel is not responsible for any financial, physical or other loss, injury, death or inconvenience due to delay or changes in schedule, overbooking of accommodation, default of any third party, attacks or bites by animals, insects or pests, injury or death while on activities sponsored by lodging facilities or by any third party, sickness, the lack of appropriate medical care, evacuation to same, if necessary, weather, labor activities or strikes, acts of God or government, acts of terrorism, or the threat thereof, force majeure, war, quarantine, pandemic, epidemic, or the threat thereof, criminal activity, or any other cause beyond its control.
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In addition, Rest and Reset Travel is released from its own negligence and is not responsible for any loss incurred by the traveler, including without limitation lost days of the scheduled cruise/tour, due to strikes, acts of God, cancelled flights or other means and modes of transportation.
Refusal Of Service
Service providers reserve the right to refuse service to travelers at their sole discretion, including, without limitation, if the traveler: (i) Lacks proper documentation for the country of destination; (ii) Has a contagious disease; (iii) Is under the influence of alcohol, drugs, or narcotics; and/or (iv) Manifests disruptive and/or unruly behavior. Rest and Reset Travel assumes no liability for the acts of the service provider in refusing service.
What to include in the T&C document
Rest and Reset Travel is committed to protecting the privacy and confidentiality of your personal information.